FAQ
What is Archive by The Last Hunt ?
Archive is The Last Hunt’s resale platform for returned items, slightly damaged or repaired products, and items with open or damaged packaging. Each product is carefully inspected, graded based on its condition, and offered at a reduced price so you can enjoy fully functional products while giving them a second life.
What are the different conditions of the items sold?
Here are the list of the possible conditions for our products :
- Damaged Packaging
- Minor Dirt/Marks
- Damaged Storage Bag
- Small Hole(s)
- Minor Cut
- Large Hole or Cut
- Minor Loose Threads
- Faulty Stitching
- Lightly Used, Minor Wear
- Moderately Used
- Used
- Lightly Stained/Discolored
- Stains /Discoloration
- Repaired and Lightly Used
- Repaired and Considerably Used
- Minor Scratches/Dents
- Scratches/Dents
- Manufacturing Defect (Minor)
- Overstock Item
- Missing Piece (Minor)
- Missing Piece (Major)
- Missing Bindings
- MIssing Strap
- Missing Button
- Missing/Broken Laces
- Minor Cut
- Large Hole or Cut
How long does it take to process my order ?
Orders are usually processed within up to three (3) business days before shipping. Delivery times depend on the carrier and your location. You’ll receive a confirmation email as soon as your order is placed.
Shipping information and terms
We offer standard delivery for a flat fee of $9,99. Additional fees may apply for certain shipments to remote locations, and approval will be requested if applicable. A tracking number is provided within 24 hours of your order leaving our warehouse.
Please note that delays caused by extreme weather, postal strikes, or credit card verification are not included in estimated delivery times and do not qualify for a refund of shipping fees.
Shipping is not available to the Northwest Territories, Yukon, or Nunavut.
Return & refund information and terms
All sales are final. Exchanges or refunds are not accepted, even if the wrong color, size, or style was ordered. Please double-check your selections before placing your order.
In the rare case that an item does not match its description or arrives with a defect not listed on the product page, return shipping costs will be covered. Simply contact our customer service team at info@archive.thelasthunt.com
Warranty information and terms
Except for products marked as “damaged packaging,” items sold on archive.thelasthunt.com are not covered by the manufacturer’s warranty.
Contact us
Our Customer Experience team is committed to responding within three business days. You can reach us through the Contact section on our website or by emailing us at info@archive-thelasthunt.com